We just moved to TN from MA and were looking for a quality business to service our vehicles. Needed an oil change on our car so I stopped by to make an appointment. The gentleman there was very friendly and an appt was made. They serviced my car and I was very satisfied! Very friendly and knowledgeable! Nice clean waiting room, clean bathroom and t.v. to pass the time. Thanks J and R, you have a customer forever!!☺
My sons car broke down on the way home from UT to Nashville. I had no idea who to call for service. I looked up auto services in the area on the internet and saw the high ratings for J&R Automotive. I called and explained my situation. Within 10 minutes of talking to them they had a tow truck and a courtesy car where my son and his girlfriend were located at. It took 1 hour and 20 minutes from the time I called and them having it fixed and on the road again. All I can say is what amazing service, communication and peace of mind!
Any parent that runs into this situation in the future and in the Crossville area do not hesitate and call J&R Automotive!
Great service & Friendly staff
I want to thank Sam for his help. I was on vacation and needed an oil change. He got me in and they did excellent work. Their 25 point checklist made me feel better about getting back on the road.
J&R Automotive is GOOD PEOPLE. And they give me hope in the goodness of humanity! They do great work at a fair price, they honor warranties, and they are good for their word! Would definitely return to have more work done at J&R.
I’ve taken my truck to J&R Automotive for years. I always receive great service & staff are very professional & courteous. I’d never take any vehicle of mine anywhere else.
Great service! Professional & knowledgeable staff. J&R Automotive always does great work. I wouldn’t take my truck anywhere else.
Very friendly staff and very prompt in completing the job.
Always great quality service, very professional people and very informative. I always feel like they want your business and go above and beyond to do good excellent customer service. Thanks again guys. Great work as always.